Terms of Service

Using Lumen Journal

• You are responsible for your account, credentials, journal content, and activity under your account.
• You must provide accurate account information and keep your sign-in methods secure.
• The service is not directed to children under 13. If local law requires a higher age for digital services, you must meet that age or have appropriate consent.

Your Content

• You keep ownership of the memories, files, and other content you add to Lumen Journal.
• You grant Lumen Journal the limited permission needed to host, store, process, display, export, back up, and operate the features you use.
• Do not upload content you do not have the right to store, process, or share.

AI Features

• AI-assisted prompts, summaries, search, and conversations are provided to support reflection and organization.
• AI output may be inaccurate, incomplete, or inappropriate for your situation. You are responsible for reviewing and deciding how to use it.
• Lumen Journal is not a medical, mental health, legal, financial, or emergency service. If you need urgent help, contact local emergency services or a qualified professional.

Subscriptions and Payments

• Paid features, plan limits, prices, renewal periods, and cancellation terms are shown in the product or checkout flow.
• Payments are processed by Stripe. Stripe may handle payment details under its own terms and privacy policy.
• You can cancel future renewals through account billing controls when billing is configured.

Acceptable Use

• Do not misuse the service, probe or bypass security, overload infrastructure, reverse engineer protected parts of the product, or use the service to harm others.
• Do not upload malware, illegal content, or content that violates another person's rights.
• We may suspend or restrict accounts that create security, legal, operational, or abuse risks.

Availability and Changes

• We aim to keep the service reliable, but availability can be affected by maintenance, provider outages, bugs, or events outside our control.
• Features may change as the product improves. Material privacy changes should be communicated clearly before they apply.
• We may update these terms. Continued use after an update means you accept the updated terms.

Disclaimers and Liability

• The service is provided as is and as available to the fullest extent allowed by law.
• We are not responsible for indirect, incidental, special, consequential, or punitive damages to the fullest extent allowed by law.
• Nothing in these terms limits rights that cannot be limited under laws that apply to you.

Contact

For terms, billing, or account questions, contact support@lumenjournals.app.